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Netbackup Problems

By cstep60 ·
Greetings;

I work at an education institution. We have a little less than 300 servers, both Microsoft Windows and SUN Solaris. We are experiencing some difficulty with our backup system. The composition is such; DELL Power Vaults 136T attached to Microsoft Windows servesr running Veritas Netbackup ver. 5.1MP2. Two vaults and two servers, each experiencing the same problems.

The problem is such. We will loose drives, usually in pairs. The drives are in a ?down?condition. At times there is a tape in each of the drives. We remove the tapes and ?up? the drive and one backup policy will complete. After that no policy will complete all backups. The errors are mostly 96. The problem has been getting progressively worse as time goes on. We will get several ?frozen? tapes each day on each system that must be ?unfrozen?.

There is NO help from DELL or Veritas. They blame each other.

Has anyone had a similar problem or better yet a solution or any ideas on how to correct this problem.

Thank you in advance. Any and all help will be greatly appreciated.

Chuck

Cstep60@comcast.net

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