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Network Interface Card not working

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6 replies

by petersfamilyohio

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Our house had a lightening strike and it blew out our wireless router. I got a new one, but am unable to connect to the internet from our desktop. I was able to get internet connection from 2 laptops by unplugging the ethernet cable from our desktop and plugging it into the laptop. That leads me to believe there is something wrong with the Network Interface card/Ethernet card in our desktop. I was also able to get the wirless working on the laptops by setting it up through our desktop, which doesn't make much sense but it works. Is there any setting I can change or run something through setup in order to "reset" the NIC?

6 replies

by Former member

When in the device manager locate your nic card and right click on it and select "delete" then reboot your computer(s), this will reseat your nics hopefully. Oh and get a surge plug adaptor for your connections so this does not happen again. Plus a UPS (Universal Power Supply), will come in handy also.

Please post back if you have any more problems or questions.

by petersfamilyohio

Thanks for your response. How do I get to device manager to delete the NIC card? Thanks.

by seanferd

Properties > Hardware tab > Device Manager.
Expand the tree under Network Adapters.
Right-click your NIC listing, click Uninstall.
Click OK as many times as needed to close all the windows.
Restart the computer.
If your card isn't detected, it may be fried.
Test with a different NIC.

by Former member

Get a new nic. The lightning surge went right through the network cable to you NIC. A common circumstance.

by smallbiz-techwiz

Quit wasting time and just replace the NIC. Let plug-n-play set it up for you and be done with it.

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