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Network printer problem

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7 replies

by therook

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I have an HP laserjet 2100 printer that, when it's selected to print, the status field says: "access denied, unable to connect". Initially it was a problem for only one user, now, no one in the office can use the printer.

7 replies

by sgt_shultz

i am taking a wild guess that it has a print server that was set to dhcp and it received a different ip address, 'breaking' folks printer driver for it. download the hp install network printer wizard and see if you can 'find' it. if not, maybe you have hardware failure...

by donmars

Another possibility is the old standby problem, a virus. It sounds like the first person could have had the virus and know it has spread from that one person to others. Examine that probability first.

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