Networks

Ask something
Question Locked

new exchange server send emails but does not receive emails

0 helpful
13 replies

by read_777

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I installed new Exchange 2003 server on new Server. The same time still have old Exchange 2003
on another Server. I moved all user accounts and public folders into new Server. New Exchange works.
BUT !!!
If I shut down old Exchange , New One may send emails within domain and outside. The same time can not receive emails from outside.
If I boot back old Exchange --> can receive and send emails internal and external.
It tells me that old server acts as some kind router. I can see from Queues on old server record with new Exchange name which does the routing.
DNS records and firewall rules are checked and look correct.
I need to remove the old server from domain.
Any Idea how to fix the problem ???

Thanks in advance

13 replies

by jbennett

You must move the Routing Group Master role to the new server. Also, you need to ensure that you move the PF's associated with free/busy as well. There is a Q article on MS site about removing the first server in a site.

Here is the link:
http://support.microsoft.com/kb/822931/en-us

by read_777

Actually I did everything as it was described in your link. DNS records and pf file were updated with new names.
New server set as master.
Still the same.
I am running out of ideas.
Any more ideas ???

Thanks in advance

by jcs23576

Did you verifiy that the routing engine is running. I had 3 servers this week that the Routing Engine crashed after a Security Update. Had to do a reinstall of Exchange 2003

by read_777

Actually I found the problem. It was a bug on our firewall. It works now.
But I found another problem :
I have a few users who use IMAP client in outlook ( since they are working out of office ). They were fine with old Exchange. They still may receive and send emails but email server keeps to ask them user name / password, even check box to remember password is checked.

Any ideas ?
Thanks

by jcs23576

if you have Outlook 2003 as well. This escapalates MAPI commands over an SSL channels and will allow you remote user to use Outlook just like they were behind the Exchange server.

As far as your IMAP question. they can send/receive mail, can they update their folder lists?

by read_777

Yes , we can receive emails.
Yes , we can update folders.
NO , we can NOT send emails.
I guess postfix is acting up ,
even we changed setting on it.
We corrected server name and IP Address.
Can somebody give me an idea what files (config) need to be changed in postfix ?

Thanks in advance.

by ncflex95

I had to delete and re-create the rule in my firewall as well. I would have NEVER thought that was it unless I read your POST. You are the MAN!!

by sgt_shultz

just 2 cents. is old server different ip address than new one? if so maybe there is a port forward in the router that needs to be changed.

by read_777

Port forwarding on FireWall was changed in order to redirect traffic to new server. It was done. It is something else.
Any way , thanks

by churdoo

Where have you been, Sgt? Are you back now?

by leongys

Hi, I have a problem getting the new exchange 2003 ent member server to receive emails.
At the moment, all outgoing mails working fine. As soon as there's incoming mail where users' mailbox store located at new server, the msg/email will stuck at master server. Anything that i have to configure to let the master server forward those mails to those accounts that have been transferred to new member server?

Thanks.

by read_777

Do not forget to create mx record on your DNS server AND mx record on your ISP DNS provider site as well.

This discussion is closed to new replies.