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NO SOUND

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by ffontan1

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TECH SUPPORT

I HAVE AMD 1700 SOYO MOTHERBOARD WITH BUILT IN SOUND, WIN98SE.
WHEN I LOAD DRIVERS FOR BUILT IN SOUND CARD ON MOTHERBOARD.
WHEN I BOOT THE MACHINE THERE ARE NO ERRORS, DEVICE MANAGER OK.
THE PROBLEM IS THE WINDOWS SOUND ICON IS NOT THERE. I CANNOT ENABLE IT. I HAVE GONE TO CONTROL PANEL & MUSIC CONTROL PANEL AND CANNOT ENABLE IT.
1) WHAT CAN I DO ?
2) WHAT IS CAUSE ?

I HAVE REMOVE THE SOUND DRIVER IN DEVICE MANAGER AND REBOOT THE MACHINE.
SAME PROBLEM.

17 replies

by opatzg9

goto add/remove programs in the control panel and then under wiindows setup select all of multimedia. That shoudl enable the cdrom players ,...
Good luck

by ffontan1

TECH SUPPORT
BUILT IN SOUND CARD, I DID ANSWER 1, BUT PROBLEM IS THE WINDOWS SOUND ICON IS NOT THERE. IT WAS THERE BEFOR I START REDATE SOUND DRIVERS
1) WHAT CAN I DO ? 2) WHAT IS CAUSE ?

by ffontan1

TECH SUPPORT
BUILT IN SOUND CARD, I DID ANSWER 1, BUT PROBLEM IS THE WINDOWS SOUND ICON IS NOT THERE. IT WAS THERE BEFOR I START REDATE SOUND DRIVERS
1) WHAT CAN I DO ? 2) WHAT IS CAUSE ?

by bcbachman

some of the soyo motherboards require the sound driver be loaded from the CD that came with the motherboard. If you do not have the CD the driver install programs are on the SOYO website. Just follow the directions, as the drivers do not install thesame way as other W98 drivers.

by cg it

humm...in the control panel, do you have a sounds & multimedia Icon?. If so, click on it. That should bring up sounds & multimedia properties window. Click on the tab audio. In the sound playback prefered device, you should see your on board audio.If not, use the pull down tab and your onboard audio should be there. If not, Windows does not see your onboard audio hardware. That usually points to the BIOS settings where the onboard audio has been disabled. {you mentioned device manager has no problems therefore I assume that the device has been enabled in the BIOS and Windows detected that hardware and prompted you to install drivers). You can try uninstalling the device using device manager, rebooting computer and see if Windows detects the hardware, if not, and the hardware has been enabled in the BIOS, possibly you have a bad audio chip on the motherboard.

by cg it

note: again you mentioned device manager shows no errors. That should mean there are no yellow check mark or exclamation mark on any of the devices listed under sound,video, game controller devices. Double check this by expanding the tree. you should see your onboard audio codecs, audio drivers. If any have a yellow check mark or exclamation mark, drivers were not installed properly.

by ffontan1

YES TO ANSWER #3 note: YES, again device manager shows no errors. RIGTH no errors. That should mean there are no yellow check mark or exclamation mark on any of the devices listed under sound,video, game controller devices. Double check this by expanding the tree. you should see your onboard audio codecs, audio drivers. If any have a yellow check mark or exclamation mark, drivers were not installed properly.
"NO yellow check mark"

by ffontan1

Answer TO #3: I DID ALL OF THE ABOVE OF Answer #3:
I have a sounds OK.
BUT I LOAD IN audio SOUND CD IN TO THE CD-ROM AND IT SAID CAN SEE YOUR onboard audio hardware.
NO SOUND CARD INSTALL. "playback audio ON SOUND CARD." THE BIOS settings where OK onboard audio has been ENABLED. {device manager has no problems therefore CD-ROM IS OK.
BUT CD-ROM, detected that hardware SOUND CARD.

by cg it

Ok, check to see if you sound card works. Go to Start,settings,control panel, click on sounds& multimedia. This will open up the Sounds property page. Click on a sound. It should give a name of the sound. Click the button between the name of the sound and the browse tab. This will test the sound. You should hear something out of your speakers(or headphones if you use them). If you hear sound. Cool. It works. Next, on your CD Rom, besides the data cable and power cable, there is the audio cable that connects the CD Rom to the audio header in the motherboard. Make sure the audio cable is in the right slot. Check the motherboard manual to locate the audio in header. If all is ok thus far, insert an audio CD. Your media player (whatever default player you've specified) should start up.

by etl65

Is it the small yellow speaker in the taskbar that you wan to enable?
Then check the checkbox "show volume control on the taskbar" in Control Panel/Multimedia icon/sound.

by bcbachman

are you getting sound from cdplayer, if not make sure jumper on MB os on for sound card. Also check windows tab under add/remove programs. Not all the multi-media components may be installed.

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