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No USB port recognition

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by saneroz Jun 19, 2003 last reply Jun 19, 2003

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I just installed Windows 2000 on a friend's computer and it won't recognize the USB ports so I can't hook up the printer (HP psc2110). The motherboard won't install the USB drivers or, if it does, says that they are not supported. I had no problems with the USB ports prior to Windows 2000 installation... any suggestions? I'd appreciate any help.

12 replies

by kimsi84 Jun 19, 2003

Did you update the BIOS on your system , and check to see if the system you upgraded is 2000 compatible?

by saneroz Jun 19, 2003

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by fred07 Jun 19, 2003

Hi, and did you install the MB drivers??

by saneroz Jun 19, 2003

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by joe Jun 19, 2003

You may need to install the chipset drivers for the motherboard first than find the USB drivers for that OS

by saneroz Jun 19, 2003

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by saneroz Jun 19, 2003

I have installed the MB drivers but can't successfully install the ones for the USB port. I believe the system is Windows 2000 compatible- everything else is working fine; I just can't get it to recognize the USB ports. I will go back into the BIOS and try again.
Thanks for the suggestions.