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Out of scan Range message

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9 replies

by rg11

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I newer have a dell pc with win98. I have a printer and scanner hooked up. The scanner isnt installed yet(drivers and software-havent found the install disk yet), but the printer is. The computer has bee running for about a month. Then the screen went black and I got a message box in the middle of the screen "Out of Scan Range". Does anyone know what this means? Any ideas?

9 replies

by timthetoolman

Hi,

The scan range being referred to is the scan range of your monitor and nothing to do with your scanner.

Something on your PC has attempted to set screen resolution to a value that your video card simply cant do.

http://www.djdenham.com/Scanrange_text.htm

(remove spaces from the above URL)

I guess there is a small chance that your video card and/or monitor is acting up, though.

Cheers,
Tim.

by shiny_topadm

Hi, another simple thing to check is that the signal cable to the monitor is securely plugged in to the jack on the video card (use the screws!) If the cable detaches from the monitor, check that end, too. "Out of scan range" means (as stated in the previous answer) that the monitor is on, but can not synchronize with the signal from the computer's video card, which includes "0Hz" as well as too high a frequency! good luck...
---Will

by pinoy_teknik

Can you plug out the scanner, and see if the problems occur again? if the problem is cured you need to install the driver of the scanner if you want to plug on it. but you don't found the driver yet. go to scanner manufacturer web site there is a downloadable driver for that.

If the problem is still there go to Device Manager to see if there is an error.

Hope this can help...

by guruofdos

Your monitor cannot handle the frequency being generated by your graphics card. Start your PC in Safe Mode, then in your display settings, change your monitor refresh rate to 60Hz or 72Hz. If your system then reboots fine, increase the settings one step at a time until you find the best refesh rate that works....if your screen blanks out and gives you the 'Out of Scan Range' message again, don't touch anything.....wait 15 seconds and your previous settings will be restored

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