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Outlook 2003 Adobe Acrobat Reader Conflict Question

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by hchilson

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I just installed Outlook 2003 (and Exchange Server) on a Windows 2000 Professional machine and now every time the user opens Adobe Acrobat Reader 6.0.1, the Windows Installer pops up asking for the Outlook 2003 disks, and you have to Cancel out between 3 to 5 times in order to get the Acrobat Reader to completely open.

What can I do to fix this?

So far, I've tried uninstalling and reinstalling the latest version of Adobe Acrobat Reader and of course restarting the computer, but to no avail.

Appreciate any help you can offer! Thanks.

RD

3 replies

by w2ktechman

It is probable that there is a macro or Com object that needs to be installed in outlook, and security settings are preventing it. try loosening the security and macro security, insert the outlook disk, and try again. If not, try posting in the Q/A forum and maybe you will get more hits.

by rodgilmour

If you encounter problems with Adobe Acrobat 6.0 Professional after Microsoft Outlook 2003 is installed, don't worry there's a fix.

Adobe Acrobat 6.0.1 update for Standard and Professional for Windows. The 6.0.1 update provides numerous enhancements to Acrobat 6.0 features, including Adobe PDF file creation, Acrobat commenting, accessibility, and support for multimedia. It also improves compatibility with Microsoft Office 2003.

IMPORTANT INFO:
The updater requires the original Acrobat 6.0 installer. Make sure you have access to the installer, which is available on the Acrobat 6.0 CD, or maybe available to you through your local or group/network drive. You will be asked to insert the CD or browse to the location of the Acrobat 6.0 installer files.

The url to download the 6.0.1 update from Adobe http://www.adobe.com/support/downloads/detail.jsp?ftpID=2366

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