Question

Locked

Outlook 2003 loses message body when forwarding a message

By billbangor ·
Here at our company we use exchange and most users are using outlook 2003.
Some of the emails that our users get cant beforwarded in outlook 2003 the
message body is lost. when these same messages are opened in 2007 they work
fine. I found a hotfix that addressed the issue refering to the size of the
message header but that did not help the issue.
here are the messages headers, the first two are ones that cant be forwarded
and the last one is one that can. Any suggestions are welcome.

Microsoft Mail Internet Headers Version 2.0
Received: from server105.xxxxx.com ([x.x.x.x]) by mail.xxxxx.xxx with
Microsoft SMTPSVC(6.0.3790.3959);
Mon, 8 Sep 2008 14:43:31 -0400
Received: from [x.x.x.x] (HELO inbound.xxxxx.com)
by server105.xxxxx.com (CommuniGate Pro SMTP 5.1.9)
with ESMTP id 431670443 for user@xxxxx.xxx; Mon, 08 Sep 2008 14:43:36 -0400
Received: by inbound.xxxxx.com (CommuniGate Pro PIPE 5.1.7)
with PIPE id 190296360; Mon, 08 Sep 2008 14:42:45 -0400
Received: from ccm01.constantcontact.com ([63.251.135.74] verified)
by inbound.xxxxx.com (CommuniGate Pro SMTP 5.1.7)
with ESMTP id 190294170 for user@xxxxx.xxx; Mon, 08 Sep 2008 14:41:55 -0400
Received: from xxxxx.xxxx.xxx (unknown [x.x.x.x])
by ccm01.constantcontact.com (Postfix) with ESMTP id 656834829A
for <user@xxxxx.xxx>; Mon, 8 Sep 2008 14:41:46 -0400 (EDT)
Message-I <1102231816163.1101704207199.175.6.2814405F@scheduler>
Date: Mon, 8 Sep 2008 14:41:46 -0400 (EDT)
From: xxxxxxxxxxxxxxxxxxxxxxxx <xxxxxxxxxxxxxxx@xxxxx.xxx>
Reply-To: xxxxxxxxxxxx@xxx.xxx
Sender: xxxxxxxx <xxx@xxxxxxxx.com>
To: user@xxxxx.xxx
Subject: xxxxxxxxxxxxxxxxxxxxxxxxxxx
Mime-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_Part_7705168_1048985222.1220899306405"
X-Mailer: Roving Constant Contact 0 (http://www.constantcontact.com)
List-Unsubscribe:
http://visitor.constantcontact.com/d.jsp?p=un&v=0010Oqxbncv4Wp-qGQY-wSfQyyDvStMWZH-Uyyjm8atWXTqDb2szdA2RQ==
X-Return-Path-Hint: ESC1102231816163_1101704207199_175@in.roving.com
X-Roving-I 1101704207199.175
X-Lumos-SenderI 1101704207199
X-Roving-CampaignId: 1102231816163
X-Roving-StreamId: 0
X-Policy: user@xxxxx.xxx
X-Primary: user@xxxxx.xxx
X-Note: This Email was scanned by Xxxxx SecureTide
X-Virus-Scan: V-
X-Note: FCH-SI:0/SG:0
X-GBUdb-Analysis: 0, 63.251.135.74, Ugly c=0.503174 p=-0.393939 Source Normal
X-Signature-Violations:
0-0-0-32767-c
X-Note: Spam Tests Failed:
X-Country-Path: PRIVATE->UNITED STATES->UNITED STATES
X-Note-Sending-IP: x.x.x.x
X-Note-Reverse-DNS: ccm01.constantcontact.com
X-Note-WHTLIST: ESC1102231816163_1101704207199_175@in.constantcontact.com
X-Note: User Rule Hits:
X-Note: Global Rule Hits: 87 88 89 90 94 95 163
X-Note: Mail Class: VALID
Return-Path: ESC1102231816163_1101704207199_175@in.constantcontact.com
X-OriginalArrivalTime: 08 Sep 2008 18:43:31.0182 (UTC)
FILETIME=[CA5810E0:01C911E2]

------=_Part_7705168_1048985222.1220899306405
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

------=_Part_7705168_1048985222.1220899306405
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable


------=_Part_7705168_1048985222.1220899306405?


Microsoft Mail Internet Headers Version 2.0
Received: from server105.xxxxx.com ([: x.x.x.x]) by mail.xxxxxx.xxx with
Microsoft SMTPSVC(6.0.3790.3959);
Wed, 10 Sep 2008 14:05:04 -0400
Received: from [: x.x.x.x] (HELO inbound.xxxxx.com)
by server105.xxxxx.com (CommuniGate Pro SMTP 5.1.9)
with ESMTP id 433933447 for user@xxxxxx.xxx; Wed, 10 Sep 2008 14:05:07 -0400
Received: by inbound.xxxxx.com (CommuniGate Pro PIPE 5.1.7)
with PIPE id 193460142; Wed, 10 Sep 2008 14:05:06 -0400
Received: from ug-out-1314.google.com ([: x.x.x.x] verified)
by inbound.xxxxx.com (CommuniGate Pro SMTP 5.1.7)
with ESMTP id 193459592 for user@xxxxxx.xxx; Wed, 10 Sep 2008 14:05:00 -0400
Received: by ug-out-1314.google.com with SMTP id s2so590296uge.1
for <user@xxxxxx.xxx>; Wed, 10 Sep 2008 11:04:56 -0700 (PDT)
Received: by 10.67.92.10 with SMTP id u10mr6949636ugl.6.1221069895965;
Wed, 10 Sep 2008 11:04:55 -0700 (PDT)
Received: by : x.x.x.x with HTTP; Wed, 10 Sep 2008 11:04:55 -0700 (PDT)
Message-I <5ecb4fc90809101104x2effe4a1ha3dafe33cd62957c@mail.gmail.com>
Date: Wed, 10 Sep 2008 14:04:55 -0400
From: "xxxx" <user@xxxxxx.xxx>
To: "xxxxx" <xxxl@xxxxxxsxi.xxx>,
"xxx" <xxxx@xxxx.com>,
"xxxx" <xxx@xxxxxxnx.xxx>,
"xxx" <xxxx@xxxxxxmxxxx.xxx>,
"xxxx" <xxx@gxxxx.xxx>,
"xx" <xxx@xxxxxxswmi.xxx>,
"xxx" <xxxx@gxxxx.xxx>,
"xxx" <xxxx@xxxxxxdxit.xxx>,
"xxxxx" <xxx@xxxxxxgxr.xxx>,
"xxxx" <xxx@xxxxxxdxxxoit.xxx>,
"xxxx" <xxx@xxxxxxsxc.xxx>,
"xxx" <user@xxxxxx.xxx>
Subject: Dell
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_Part_9253_23321336.1221069895964"
X-Policy: user@xxxxxx.xxx
X-Primary: user@xxxxxx.xxx
X-Note: This Email was scanned by Xxxxx SecureTide
X-ALLOW: user@xxxxxx.xxx ALLOWED
X-Virus-Scan: V-
X-Note: Spam Tests Failed:
X-Country-Path: ->->->UNITED STATES->UNITED STATES
X-Note-Sending-IP: x.x.x.x
X-Note-Reverse-DNS: ug-out-1314.google.com
X-Note-WHTLIST: user@xxxxxx.xxx
X-Note: User Rule Hits:
X-Note: Global Rule Hits: 87 88 89 90 94 95 163
X-Note: Mail Class: ALLOWEDSENDER
Return-Path: user@xxxxxx.xxx
X-OriginalArrivalTime: 10 Sep 2008 18:05:04.0259 (UTC)
FILETIME=[C0230D30:01C9136F]

------=_Part_9253_23321336.1221069895964
Content-Type: text/plain;
charset="ISO-8859-1"
Content-Disposition: inline
Content-Transfer-Encoding: 7bit

------=_Part_9253_23321336.1221069895964
Content-Type: text/html;
charset="ISO-8859-1"
Content-Disposition: inline
Content-Transfer-Encoding: 7bit


------=_Part_9253_23321336.1221069895964?


Microsoft Mail Internet Headers Version 2.0
Received: from server105.xxxxxxx.com ([x.x.x.x]) by mail.xxxxxxwm.xxx with
Microsoft SMTPSVC(6.0.3790.3959);
Wed, 10 Sep 2008 14:12:07 -0400
Received: from [x.x.x.x] (HELO inbound.xxxxxxx.com)
by server105.xxxxxxx.com (CommuniGate Pro SMTP 5.1.9)
with ESMTP id 433942474 for xxxxxxx@xxxxxxwm.xxx; Wed, 10 Sep 2008
14:12:10 -0400
Received: by inbound.xxxxxxx.com (CommuniGate Pro PIPE 5.1.7)
with PIPE id 193473043; Wed, 10 Sep 2008 14:12:10 -0400
Received: from xxxxxxx.xxxxxx.xxx ([x.x.x.x] verified)
by inbound.xxxxxxx.com (CommuniGate Pro SMTP 5.1.7)
with ESMTP id 193472629 for xxxxxxx@xxxxxxwm.xxx; Wed, 10 Sep 2008
14:12:03 -0400
Received: from xxxxxxx.lists.xxxxxx.xxx (xxxxxxx.lists.xxxxxx.xxx
[x.x.x.x]) by xxxxxxx.xxxxxx.xxx (GMS Comm 14.01.3539/NT6603.00.792ec707)
with ESMTP id za765495 for axxxxxxx@lists.xxxxxx.xxx; Wed, 10 Sep
2008 14:09:05 -0400
Received: from [x.x.x.x] by xxxxxxx.lists.xxxxxx.xxx (GMS
14.01.3539/NT6603.00.792ec707) with SMTP id uuobxcaa for
axxxxxxx@lists.xxxxxx.xxx; Wed, 10 Sep 2008 14:09:05 -0400
X-VirusChecked: Checked
X-Env-Sender: rxxxxxxx_gw@xxxxxxx.xxx
X-Msg-Ref: server-6.tower-54.messagelabs.com!1221070143!10114091!1
X-StarScan-Version: 5.5.12.14.2; banners=-,-,-
X-Originating-IP: [x.x.x.x]
X-SpamReason: No, hits=0.8 required=7.0 tests=BODY_RANDOM_LONG,
HTML_60_70,HTML_MESSAGE,ML_MATCH_4,ML_MATCH_54
Received: (qmail 15745 invoked from network); 10 Sep 2008 18:09:04 -0000
Received: from rrcs- x.x.x.x.central.biz.rr.com (HELO
gwexch01.xxxxxx.internal) (24.123.93.130)
by server-6.tower-54.messagelabs.com with SMTP; 10 Sep 2008 18:09:04 -0000
X-MimeOLE: Produced By Microsoft Exchange V6.5
Content-class: urn:content-classes:message
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----_=_NextPart_001_01C91370.4EB92633"
Subject: xxxxxxxxxxxxxxx
Date: Wed, 10 Sep 2008 13:09:03 -0500
Message-I
<FF0B1EFBB95A394BA93C620140F96CD3030C1F03@gwexch01.xxxxxx.internal>
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
Thread-Topic: Cash in transit
Thread-Index: AckTcE7errhvG/8vR02tg45+K0xqiQ==
From: "Richard Xxxxxxx" <rxxxxxxx_gw@xxxxxxx.xxx>
To: axxxxxxx@lists.xxxxxx.xxx
Cc: <axxxxxxx@lists.xxxxxx.xxx>,
<xxxxxxx@lists.xxxxxx.xxx>
X-Info: Evaluation version of GMS at xxxxxxx.xxxxxx.xxx
X-ListVersion: 14
X-ListMember: xxxxxxx@xxxxxxwm.xxx [axxxxxxx@lists.xxxxxx.xxx]
X-Policy: xxxxxxx@xxxxxxwm.xxx
X-Primary: xxxxxxx@xxxxxxwm.xxx
X-Note: This Email was scanned by Xxxxxxx SecureTide
X-ALLOW: axxxxxxx-return@lists.xxxxxx.xxx ALLOWED
X-Virus-Scan: V-
X-Note: Spam Tests Failed:
X-Country-Path: ->->UNITED STATES->PRIVATE->UNITED STATES->UNITED STATES
X-Note-Sending-IP: Microsoft Mail Internet Headers Version 2.0
Received: from server105.xxxxxxx.com ([x.x.x.x]) by mail.xxxwm.xxx with
Microsoft SMTPSVC(6.0.3790.3959);
Wed, 10 Sep 2008 14:12:07 -0400
Received: from [x.x.x.x] (HELO inbound.xxxxxxx.com)
by server105.xxxxxxx.com (CommuniGate Pro SMTP 5.1.9)
with ESMTP id 433942474 for xxxxxxx@xxxwm.xxx; Wed, 10 Sep 2008 14:12:10
-0400
Received: by inbound.xxxxxxx.com (CommuniGate Pro PIPE 5.1.7)
with PIPE id 193473043; Wed, 10 Sep 2008 14:12:10 -0400
Received: from xxxxxxx.xxx.xxx ([x.x.x.x] verified)
by inbound.xxxxxxx.com (CommuniGate Pro SMTP 5.1.7)
with ESMTP id 193472629 for xxxxxxx@xxxwm.xxx; Wed, 10 Sep 2008 14:12:03
-0400
Received: from xxxxxxx.lists.xxx.xxx (xxxxxxx.lists.xxx.xxx
[x.x.x.x]) by xxxxxxx.xxx.xxx (GMS Comm 14.01.3539/NT6603.00.792ec707)
with ESMTP id za765495 for axxxxxxx@lists.xxx.xxx; Wed, 10 Sep
2008 14:09:05 -0400
Received: from [x.x.x.x] by xxxxxxx.lists.xxx.xxx (GMS
14.01.3539/NT6603.00.792ec707) with SMTP id uuobxcaa for
axxxxxxx@lists.xxx.xxx; Wed, 10 Sep 2008 14:09:05 -0400
X-VirusChecked: Checked
X-Env-Sender: rxxxxxxx_gw@xxxxxxx.xxx
X-Msg-Ref: server-6.tower-54.messagelabs.com!1221070143!10114091!1
X-StarScan-Version: 5.5.12.14.2; banners=-,-,-
X-Originating-IP: [x.x.x.x]
X-SpamReason: No, hits=0.8 required=7.0 tests=BODY_RANDOM_LONG,
HTML_60_70,HTML_MESSAGE,ML_MATCH_4,ML_MATCH_54
Received: (qmail 15745 invoked from network); 10 Sep 2008 18:09:04 -0000
Received: from rrcs- x.x.x.x.central.biz.rr.com (HELO gwexch01.xxx.internal)
(x.x.x.x)
by server-6.tower-54.messagelabs.com with SMTP; 10 Sep 2008 18:09:04 -0000
X-MimeOLE: Produced By Microsoft Exchange V6.5
Content-class: urn:content-classes:message
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----_=_NextPart_001_01C91370.4EB92633"
Subject: [GII] Cash in transit
Date: Wed, 10 Sep 2008 13:09:03 -0500
Message-I <FF0B1EFBB95A394BA93C620140F96CD3030C1F03@gwexch01.xxx.internal>
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
Thread-Topic: Cash in transit
Thread-Index: AckTcE7errhvG/8vR02tg45+K0xqiQ==
From: "Richard Xxxxxxx" <rxxxxxxx_gw@xxxxxxx.xxx>
To: axxxxxxx@lists.xxx.xxx
Cc: <axxxxxxx@lists.xxx.xxx>,
<xxxxxxx@lists.xxx.xxx>
X-Info: Evaluation version of GMS at xxxxxxx.xxx.xxx
X-ListVersion: 14
X-ListMember: xxxxxxx@xxxwm.xxx [axxxxxxx@lists.xxx.xxx]
X-Policy: xxxxxxx@xxxwm.xxx
X-Primary: xxxxxxx@xxxwm.xxx
X-Note: This Email was scanned by Xxxxxxx SecureTide
X-ALLOW: axxxxxxx-return@lists.xxx.xxx ALLOWED
X-Virus-Scan: V-
X-Note: Spam Tests Failed:
X-Country-Path: ->->UNITED STATES->PRIVATE->UNITED STATES->UNITED STATES
X-Note-Sending-IP: 65.123.207.12
X-Note-Reverse-DNS: xxxxxxx.xxx.xxx
X-Note-WHTLIST: axxxxxxx-return@lists.xxx.xxx
X-Note: User Rule Hits:
X-Note: Global Rule Hits: 87 88 89 90 94 95 163
X-Note: Mail Class: ALLOWEDSENDER
Return-Path: axxxxxxx-return@lists.xxx.xxx
X-OriginalArrivalTime: 10 Sep 2008 18:12:07.0447 (UTC)
FILETIME=[BC606A70:01C91370]
Microsoft Mail Internet Headers Version 2.0
Received: from server105.xxxxxxx.com ([207.97.230.54]) by mail.xxxwm.xxx
with Microsoft SMTPSVC(6.0.3790.3959);
Wed, 10 Sep 2008 14:12:07 -0400
Received: from [10.238.9. (HELO inbound.xxxxxxx.com)
by server105.xxxxxxx.com (CommuniGate Pro SMTP 5.1.9)
with ESMTP id 433942474 for xxxxxxx@xxxwm.xxx; Wed, 10 Sep 2008 14:12:10
-0400
Received: by inbound.xxxxxxx.com (CommuniGate Pro PIPE 5.1.7)
with PIPE id 193473043; Wed, 10 Sep 2008 14:12:10 -0400
Received: from xxxxxxx.xxx.xxx ([65.123.207.12] verified)
by inbound.xxxxxxx.com (CommuniGate Pro SMTP 5.1.7)
with ESMTP id 193472629 for xxxxxxx@xxxwm.xxx; Wed, 10 Sep 2008 14:12:03
-0400
Received: from xxxxxxx.lists.xxx.xxx (xxxxxxx.lists.xxx.xxx
[10.12.1.7]) by xxxxxxx.xxx.xxx (GMS Comm 14.01.3539/NT6603.00.792ec707)
with ESMTP id za765495 for axxxxxxx@lists.xxx.xxx; Wed, 10 Sep
2008 14:09:05 -0400
Received: from [x.x.x.x] by xxxxxxx.lists.xxx.xxx (GMS
14.01.3539/NT6603.00.792ec707) with SMTP id uuobxcaa for
axxxxxxx@lists.xxx.xxx; Wed, 10 Sep 2008 14:09:05 -0400
X-VirusChecked: Checked
X-Env-Sender: rxxxxxxx_gw@xxxxxxx.xxx
X-Msg-Ref: server-6.tower-54.messagelabs.com!1221070143!10114091!1
X-StarScan-Version: 5.5.12.14.2; banners=-,-,-
X-Originating-IP: [x.x.x.x]
X-SpamReason: No, hits=0.8 required=7.0 tests=BODY_RANDOM_LONG,
HTML_60_70,HTML_MESSAGE,ML_MATCH_4,ML_MATCH_54
Received: (qmail 15745 invoked from network); 10 Sep 2008 18:09:04 -0000
Received: from rrcs-24-123-93-130.central.biz.rr.com (HELO
gwexch01.xxx.internal) (x.x.x.x)
by server-6.tower-54.messagelabs.com with SMTP; 10 Sep 2008 18:09:04 -0000
X-MimeOLE: Produced By Microsoft Exchange V6.5
Content-class: urn:content-classes:message
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----_=_NextPart_001_01C91370.4EB92633"
Subject: xxxx
Date: Wed, 10 Sep 2008 13:09:03 -0500
Message-I <FF0B1EFBB95A394BA93C620140F96CD3030C1F03@gwexch01.xxx.internal>
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
Thread-Topic: Cash in transit
Thread-Index: AckTcE7errhvG/8vR02tg45+K0xqiQ==
From: "xxxx Xxxxxxx" <rxxxxxxx@xxxxxxx.xxx>
To: axxxxxxx@lists.xxx.xxx
Cc: <axxxxxxx@lists.xxx.xxx>,
<xxxxxxx@lists.xxx.xxx>
X-Info: Evaluation version of GMS at xxxxxxx.xxx.xxx
X-ListVersion: 14
X-ListMember: xxxxxxx@xxxwm.xxx [axxxxxxx@lists.xxx.xxx]
X-Policy: xxxxxxx@xxxwm.xxx
X-Primary: xxxxxxx@xxxwm.xxx
X-Note: This Email was scanned by Xxxxxxx SecureTide
X-ALLOW: axxxxxxx-return@lists.xxx.xxx ALLOWED
X-Virus-Scan: V-
X-Note: Spam Tests Failed:
X-Country-Path: ->->UNITED STATES->PRIVATE->UNITED STATES->UNITED STATES
X-Note-Sending-IP: x.x.x.x
X-Note-Reverse-DNS: xxxxxxx.xxx.xxx
X-Note-WHTLIST: xxx@lists.xxx.xxx
X-Note: User Rule Hits:
X-Note: Global Rule Hits: 87 88 89 90 94 95 163
X-Note: Mail Class: ALLOWEDSENDER
Return-Path: axxxxxxx-return@lists.xxx.xxx
X-OriginalArrivalTime: 10 Sep 2008 18:12:07.0447 (UTC)
FILETIME=[BC606A70:01C91370]

------_=_NextPart_001_01C91370.4EB92633
Content-Type: text/plain;
charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

------_=_NextPart_001_01C91370.4EB92633
Content-Type: text/html;
charset="us-ascii"
Content-Transfer-Encoding: quoted-printable


------_=_NextPart_001_01C91370.4EB92633--
------_=_NextPart_001_01C91370.4EB92633
Content-Type: text/plain;
charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

------_=_NextPart_001_01C91370.4EB92633
Content-Type: text/html;
charset="us-ascii"
Content-Transfer-Encoding: quoted-printable


------_=_NextPart_001_01C91370.4EB92633--
X-Note-Reverse-DNS: xxxxxxx.xxxxxx.xxx
X-Note-WHTLIST: xxxxxxxxxxxxxx@lists.xxxxxx.xxx
X-Note: User Rule Hits:
X-Note: Global Rule Hits: 87 88 89 90 94 95 163
X-Note: Mail Class: ALLOWEDSENDER
Return-Path: axxxxxxx-return@lists.xxxxxx.xxx
X-OriginalArrivalTime: 10 Sep 2008 18:12:07.0447 (UTC)
FILETIME=[BC606A70:01C91370]

------_=_NextPart_001_01C91370.4EB92633
Content-Type: text/plain;
charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

------_=_NextPart_001_01C91370.4EB92633
Content-Type: text/html;
charset="us-ascii"
Content-Transfer-Encoding: quoted-printable


------_=_NextPart_001_01C91370.4EB92633--

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