Outlook 2007- emails "disappearing"

By blondlot ·
I received a complaint today that emails sent over the weekend weren't forwarding properly to one of our employees. We run Outlook 2007 and do not currently have our Exchange server running, so emails are saved to individual psts. When I checked the emails were not there as they had said, however they would show up as if they were properly sorted to the correct folder when I ran a search. I tried recreating the rule and applying it to the email, which it claims to do successfully, but the email is still invisible unless searched for.

I have a feeling that this is happening to other employees and they just haven't noticed.

Finally, I should mention that our net admin has recently pushed out Symantec Endpoint Protection 11.0 .

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If they are there when searching

by The Scummy One In reply to Outlook 2007- emails "dis ...

change the view of the folder. Most likely they are not on the proper view, so they do not see these emails. It is a filtering thing.

View -- Current View -- Messages

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I checked that out...

by blondlot In reply to If they are there when se ...

...and the view is set to messages, with no rules in place directing it to exclude any email.

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I have seen this problem from an exchange server

by The Scummy One In reply to I checked that out...

and the fix is to go into OWA to see what is there, and then remove items from the Outbox, however, you are not using exchange.

Have you tried opening outlook like this?

Start -- Run -- type "outlook.exe /cleanviews"
press OK

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That did it!

by blondlot In reply to I have seen this problem ...

*virtual high five* Thank you very much!

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You are welcome :)

by The Scummy One In reply to That did it!

There are several other command line switches for different errors/problems. To have a look, go to Help -- Microsoft Outlook Help -- type
"Command Line Switches"
and search. You may find this very useful in the future

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It is working now fine

by diaa_algazzar In reply to If they are there when se ...

Thanks a lot, solved by:

view --> current view --> messages

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Hope this gives you some insight.......

Problem with Outlook 2007 - Email Receive is Broken!

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"email receive is broken"

by blondlot In reply to Hope this gives you some ...

...I don't know if this has what I need in it, but there's still a lot of good stuff in that page regarding Outlook and I have no doubt I'll be using something I learned from it in the near future. Thanks!

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No problem.

by Peconet Tietokoneet In reply to "email receive is broken"
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