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Outlook email inbox items disappearing from both 2003 and 2007

By bfarmint ·
I have a user who's email inbox items are disappearing. They are there for a certain amount of time then gone. It happens in both Outlook 2003/07, Vista or XP, different workstations. He can go into tools/recover deleted items and restore them back. He has NO rules setup. We did a Front end server hardware upgrade the night before and I'm assuming it should make no difference except for coincidence. Could there be something created server side that is causing this. All other users are fine.

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Mobile Devices

by BFilmFan In reply to Outlook email inbox items ...

Does this user have a BlackBerry?

If the user does, have they configured it with Handheld Wins? If so, the handheld device is deleting the messages.

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POP3

by p.j.hutchison In reply to Mobile Devices

Do the users access mail from home? If so have they configured to use POP3 which will download and delete the mail from Exchange automatically.

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