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Outlook/Exchange bouncing emails

By dsl ·
Can anyone translate the following error message into English and point me in the right direction? Where should I look for the 'organisational units'? We have MS small buisness server running exchange and outlook 2003.

"A non-delivery report with a status code of 5.4.6 was generated for recipient rfc822;sales@craftynotions.com (Message-ID <000101c7a9d3$50c8f7d0$6402a8c0@CN.local&gt.
Cause: A forward loop was detected by the categorizer. This is a common hosting configuration problem caused when someone uses the provisioning tool to create a contact in one organization unit and creates a user in a different organization user that share the same e-mail address.
Solution: Verify that you do not have a user in organizational unit and a contact in a different organizational unit that have the same e-mail address".

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Org Units

by bart777 In reply to Outlook/Exchange bouncing ...

Organizational Units refers to Active Directoy folders where the User accounts and Groups reside.

It appears that you may have an overlap somewhere in AD where the server sees that e-mail address assigned to more than one user.

Take a look at some of these user accounts and see if you can find the little bugger.

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