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outlook is not working

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6 replies

by khaledb66

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On my PC the Outlook does not work. every time i try to check my e-mail. bujt i get this message. ( The server does not support a SSL connection. Account: 'mail.sabq8.org', Server: 'mail.sabq8.org', Protocol: SMTP, Server Response: '250 AUTH=LOGIN',Port: 25, Secure(SSL): Yes, Server Error: 250, Error Number: 0x800CCC7D)

6 replies

by nikki96

You are trying to connect using secure sockets layer and the host does not support it. Uncheck the box in your settings.

Bring up the account list and select the account properties.
Click the Advanced tab.
Uncheck any and all checkboxes labelled SSL ("This server requires a secure connection")

If that doesn't fix it, check also the Servers tab in the properties and make sure you are connecting the way your service told you too, with the correct settings. See their admin/help for details.

HTH
Nikki

by steve regner

Make sure you are not using SPA as well. It will be on the same page of the wizard that asks about your server login. uncheck the box if it is checked.

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