P/S 2 mouse - unable to detect

as a tester, delete the existing vxd file from your install and allow the mouse to be redetected, this should in turn request the file which is located in a windows cab file.

Are you sure that you are using the exact driver of the mouse,then check whether any other mouse driver is existing in ur system properties.if any, remove the previous driver and restart the computer with ur new p/s 2 mouse and continue with the hardware detection process.Or just try reinstalling windows with the ps2 mouse, This may solve the problem.

But i couldnt get whether you are having the prob in a fresh compu or an old one.
At any case re-installation of windows would b a better way.

I have seen this before when I installed windows with one mouse, and then went to use a different mouse.

Use the keyboard to navigate to device manager.
(windows, tab, alt, and arrow keys)

Remove the mouse.

Reboot.

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