password problem

And when you do re-install it please write the password down and remember it. When you have the password in your head then you can rip up the paper with the password on.
A password is no good if you forget it. So if in doubt do not put in a password unless you can remember it. :)

Please post back if you have any more problems or questions.
If this information is useful, please mark as helpful. Thanks.

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So the obvious thing to do would be to ask Symantec how to proceed here. Of course if you recorded the Password in the first place like you are Advised to do this wouldn't be an issue would it?

Col