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Pavilion 700 Reboot

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by jsolari020

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I am a tech and currently had to repair a pavilion 700 for a customer. I had to reformat the harddrive and install XP HOME OEM. I did not delete or touch that system sav partion that HP makes but I did completely erase in XP setup - the harddrive containing the OS. Those were the only two partitions. This was not done off of HP disks it was off a XP Home OEM disk using there seriel number(activation code). Now the PC comes into windows and when i am installing new devices it shutsdown. The power is stable and there are no viruses. Any ideas?

5 replies

by lmon

Use the software given by HP. I had the same problem with a gateway pc it would not let me install any type of windows if I did not use their disk.

by joortman

I've done the same thing w/ a pavillion. Trouble is, HP won't give you a recovery disk if the machine is out of warranty. They say you can access the restore partition by pressing the F10 key, repeatedly, upon boot up. I could not get it to work and was forced to do the same thing you did. After I reloaded XP, I had to get several drivers from the HP website. While there, I found that the BIOS had an update. I flashed the BIOS and was able to use the F10 key to restore the system. This corrected the problem of the machine shutting down during installation of software and devices.

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