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PC hang when bootup to Windows.

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9 replies

by tevita

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I have a customer with a PC which everytime it bootup to Windows, its hang. Even I plug in a new hdd and trying to install a new OS, it still hang when its started to run setup. When I reset the PC, I got blank screen. It can only bootup if I turn off and turn it on again. I changed the ram and video card, it does not make any differents. The motherboard is a Jetway 771AS, Video card is Winfast Geforce3, Ram is a 256mb pc100 and Cpu is a Amd 750mhz. The OS is Win XP Pro. I cannot find any upgrade for the motherboard's bios. When I tried to install a different OS on a new Hard disk, it does not make any differents. Please help me.

9 replies

by dmiles

Check te Power Supply and CPU fans to see if they are operating properly,this problem could be due to poor air circulation causing a heating problem.

Try disabling ACPI in the Control Panel to see if this will solve the problem.

by walter_loh

is that a new mainboard ? well , i have the same problem but with mercury mainboard (2 pcs), I tried changing everything even bios updated .

Lastly i change the mainboard with a new one (same model) and it work perfect , you might want to try this .

by gina

Not long ago I dealt with a rebooting PC. It would boot to Win98, the desktop icons would appear, and the tray items were loading. At that point it would reboot. I swore it had to be a startup item, but after disabling nearly everything the problem continued. The clincher was when I finally gave up and rebuilt it with a clean Win98 install. The reboot was STILL happening. A motherboard replacement finally solved the problem. As others have suggested, the motherboard may be the cause of the problem you are encountering as well. Good luck!

by agent|

1. From the bios, select halt on NO errors and see if it boots normally.

2. GeForce3+ boards are power hungry boards. A cheap psu under 300w doesn't always have a steady 3.3v, which can cause the hang.

3. On the motherboard. Check the large capacitors around the cpu. The ends should be completely flat. If even one of them has a rounded out end, you've found your problem.

Good luck.

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