PC has crashed!!

If the hub services the crashed PC, disconnect the PC from the network.

Otherwise, check for a PC connected to the hub that has locked up.

On the crashed PC, if it was connected to the failed hub, start by removing the NIC. It may have caused both failures.

What to do with the crashed PC, depends on the version of Windows, and the problems.
I normally run scandisk, defrag, and a registry cleaner.
If included in the OS, I may run a system file check.

A virus scan is also recommended.

After about an hour of software trouble-shooting, I may decide to back up the users files, and re-install the OS.
If the PC has W95, 98, or Me, I might do this sooner.

Without more specifics, it is difficult to provide a detailed plan.

Chas

sounds like an mcse test question. Multiple solutions to a problem but they're only looking for the "best" answer

First, take the p.c. off the hub by disconnecting the lan cable from the nic plugged into the computer. Next, cycle the power to the hub (I'm assuming it's down at this point) and check it's connectivity - if the hub stays up with the suspect p.c. off the network THEN address the p.c. problem. If not your first order of business is making sure the other x number of users are working. If they're working, the p.c. may have caused the problem, if they are not then the hub failure may have caused the p.c. to go down and so if the hub keeps failing you're going to have to try out another hub (hubs aren't that expensive) to see if that's the problem. Once this problem is resolved you'll move on to the p.c.

On the p.c. side, boot it up (unplugged from the lan) and check it's stability. If it comes up, stays up and goes down normally, check the settings in the Network Neighborhood (I'm assuming this is a Windows 95/98/98SE/2000/XP) type of o/s. If it's older than 95 it's time for an o/s replacement. Next, check the NIC settings and make sure they are correct, if not make necessary changes. If they are correct re-plug the thing back to your network and see how she does. If it crashes and takes the hub (you'll know that's the problem - re-cycle the hub again, etc.) but then on the p.c. try another cable, then another card, then you'll test your network connection (checking the wall jack, the cable, the connection to the lan closet, etc.) Hope that helps!

Cheers,

Krunch

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