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PC re-boots when I try to shut down

By webmaster ·
When I tell windows 98 to shut down the PC, it keeps on re-booting and the only way to switch the machine off is to yank out the power cord.

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PC re-boots when I try to shut down

by tearley In reply to PC re-boots when I try to ...

try running msconfig, then go into the startup section and disable both references to power.drv. you can also disable mstask and Internet as these don't serve much purpose. Then restart your PC. When win98 reloads try shutting down.

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PC re-boots when I try to shut down

by webmaster In reply to PC re-boots when I try to ...

Thanks. This is a problem known to Microsoft.Sorry it took so long to sort this out. The client went away for a vacation, so I couldn't get near his machine. It was a problem with an old version of Windows 98. He has no internet connection, andso he had not downloaded any of the new patches.

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PC re-boots when I try to shut down

by dave.osborne In reply to PC re-boots when I try to ...

Start by taking a look at one of these ...

http://support.microsoft.com/default.aspx?scid=kb;en-us;238096

http://support.microsoft.com/default.aspx?scid=kb;en-us;202633

Remember to remove any spaces in the URL.

-Dave

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PC re-boots when I try to shut down

by webmaster In reply to PC re-boots when I try to ...

Thanks your suggestion helped. Sorry it took so long to sort this out. The client went away for a vacation, so I couldn't get near his machine. It was a problem with an old version of Windows 98. He has no internet connection, and so he had not downloaded any of the new patches.I had to take it to him on a floppy!

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PC re-boots when I try to shut down

by rmclarty In reply to PC re-boots when I try to ...

I wish I remember the Virus, but I had a Laptop that did the same thing. mcAfee found a virus and when removed, the reboot on shutdown stopped - Suggest running an updated Virus Definition File and cleaning the system.

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PC re-boots when I try to shut down

by webmaster In reply to PC re-boots when I try to ...

Thanks. This is a problem known to Microsoft.Sorry it took so long to sort this out. The client went away for a vacation, so I couldn't get near his machine. It was a problem with an old version of Windows 98. He has no internet connection, and so he had not downloaded any of the new patches.

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PC re-boots when I try to shut down

by rstastny In reply to PC re-boots when I try to ...

Boot in to safe mode and make sure it's not looking for a ups

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PC re-boots when I try to shut down

by webmaster In reply to PC re-boots when I try to ...

Thanks. This is a problem known to Microsoft.Sorry it took so long to sort this out. The client went away for a vacation, so I couldn't get near his machine. It was a problem with an old version of Windows 98. He has no internet connection, and so he had not downloaded any of the new patches.

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PC re-boots when I try to shut down

by jkn In reply to PC re-boots when I try to ...

We've met same problem when computer manufacturer's
System Driver's have been corrupted or missing. Usually the problem exists on laptops and the power management part of drivers. Reinstallation of System Driver package has often solved the problem.

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PC re-boots when I try to shut down

by webmaster In reply to PC re-boots when I try to ...

Thanks. This is a problem known to Microsoft.Sorry it took so long to sort this out. The client went away for a vacation, so I couldn't get near his machine. It was a problem with an old version of Windows 98. He has no internet connection, andso he had not downloaded any of the new patches.

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