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  • #2145020

    PC won’t display anything after random crash

    by missenvy ·

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    Specs : ROG Strix z390 e-gaming , MSI RTX 2080 Super , Intel i7 9700k , 16gb DDR4 ram

    I was playing Overwatch when all of the sudden I heard the Windows device disconnecting sound, followed by a black screen on my main monitor and my secondary monitor was still displaying Discord but it was frozen since the PC crashed. I just hard restarted it figuring it would fire right back up just fine, just to see the PC turning on but won’t display on either of my monitors. I’ve tried about every recommended solution, I’ve removed the GPU and put back in nicely, have tried moving the ram sticks all around to different slots, then trying only one stick of ram (tried with both sticks). Checked the connections on the MOBO looks like everything is in place (could be wrong not to familiar with it). I built this PC about 3 months ago and it has been amazing. I just would like to get some suggestions on things to try and or what the hardware issue might truly be before I go drop money on new ram. Note that the LED light for DRAM error is constantly lit up on my motherboard (wasn’t like this before), Any suggestions are welcome and I appreciate those who try to help, thank you.

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    • #2423526

      I really think you should call a professional

      by engineer.ai ·

      In reply to PC won’t display anything after random crash

      While I engineer AI, hardware woes are beyond me. You should contact a professional.
      My two cents are that your IC has gone kaputt! Maybe look into that once.
      ~Engineer.AI

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