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Phone number for TechRepublic

By novakjc ·
What is a phone number that I can contact for technical support on your books and cd's that don't work (meaning the cd's). I want to be able to talk to a human being, not just email.
Where are you located at too...........

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by TheChas In reply to Phone number for TechRepu ...

From the help section:

How do I contact customer service?
Our regular Customer Support hours are Monday through Friday, 8:30 A.M. to 5:00 P.M. EST, closed on major US Holidays.
There are three ways to contact Customer Support:

Submit an e-mail via the Web form at the bottom of the FAQ page.

Call us toll free at 1-800-217-4339, or direct at (845) 566-1866.

Send mail correspondence to TechRepublic; P.O. Box 1653, Newburgh, NY 12551-0389.

For some reason, I thought TR was located in Tennessee or Kentucky.
Must have moved when C-Net acquired them.

Chas

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by TheChas In reply to

I just noticed your other question.

TR does NOT monitor this forum.

Both the Discussion and Technical Q&A sections are peer to peer forums.

The TR staff looks through the forums from time to time to find ideas for articles.
But, over the past 2 years, I can think of less than 10 times that I have seen a response from a TR staffer.

Chas

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