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What is a phone number that I can contact for technical support on your books and cd's that don't work (meaning the cd's). I want to be able to talk to a human being, not just email.
Where are you located at too...........
by thechas
From the help section:
How do I contact customer service?
Our regular Customer Support hours are Monday through Friday, 8:30 A.M. to 5:00 P.M. EST, closed on major US Holidays.
There are three ways to contact Customer Support:
Submit an e-mail via the Web form at the bottom of the FAQ page.
Call us toll free at 1-800-217-4339, or direct at (845) 566-1866.
Send mail correspondence to TechRepublic; P.O. Box 1653, Newburgh, NY 12551-0389.
For some reason, I thought TR was located in Tennessee or Kentucky.
Must have moved when C-Net acquired them.
Chas
by thechas
I just noticed your other question.
TR does NOT monitor this forum.
Both the Discussion and Technical Q&A sections are peer to peer forums.
The TR staff looks through the forums from time to time to find ideas for articles.
But, over the past 2 years, I can think of less than 10 times that I have seen a response from a TR staffer.
Chas
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