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Possible problem downloading from what maybe an external FTP Site

By pebbles1220 ·
I'm fairly new in this arena, so bear with me. I have a user that's trying to download from GWI.com. He can get to the site, login and select the item he wants to download, but we get the following error:

ISA Server: extended error message :
200 Transfer mode set to BINARY
550 Command PORT failed

We are using the ISA 2006 as a web proxy.

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