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press ctrl+Alt+Del to unlock

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2 replies

by darecares2

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Hi guys ' my brother's pentium 4 win 2000 compaq laptop brings up "press ctrl+Alt+Del to unlock" immidiately after starting up and the mouse seem to work(move) but there is nothing to click on from the page displayed and the keyboard seem not to be working when press the command displayed "press ctrl+Alt+Del to unlock" how do I bypass it and make it give me user account n password page ?
it gives me a 1 second of showin hibernatin page when startin up and it does dat very quickly without havintime to do anythin

2 replies

by quahsays

the only thing i can think of is to do a hard shutdown, i.e. remove the battery, disconnect the power, so that the laptop simply gets turned off.
then putting back the power and/or battery, it should boot up as per normal and not from hibernation.i suspect the hibernation is the cause, so ensure there's sufficient disk space with hibernation in place.

by an_it_guy

If you can attach an external keyboard to the laptop, maybe that works, and allows you to atleast unlock the system and get access to it.
Try it out.

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