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Print Icon in Microsoft Word

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7 replies

by arichart

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I am having a problem with a missing print icon in the "File" menu. The print icon is still available on the regular toolbar and I can still get the print dialog box by pressing "Ctrl + P". In the file menu there is still a print preview, but no print option. This is presently a problem on an Office 2000 install on a machine running WIN98SE. Any help is greatly appreciated!

7 replies

by dklippert

Right click a toolbar. Choose Customize.
On the Toolbars tab select Menu and hit the Reset button.

by mptechonline

Just for Ha Ha's I'd go to TOOLS, CUSTOMIZE and then the OPTIONS Tab and uncheck the MENUS SHOW RECNETLY and see if it shows up. If not, try to do a Repair via the Add/Remove Programs for Office.

Hope this helps.

by arichart

Tried the repair and uninstalling office and re-installing with no success and the unchecking in the options didn't help eith, but thanks for your help!

by craigmjackson

Please post a comment about the other items installed on your 98se environment. Some other third party apps could be doing some wierd system-level API calls, which could be affecting some sort of printer security settings. The Win98 system policies are not usually bulletproof by any stretch of the imagination, but can get in the way of simple activities such as this one. You might also look on the Win98 CD in the ADDON directory and look for a program called POLEDIT that you could patch the program with if you really need whatever application that is causing the issue. By the way, if you are getting any other application errors or windows errors, you probably just have a bad windows CD, or at worst, a bad hard drive, probably not, though.

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