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print setup window with no text and tabs overlapped

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by hpatel

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Hi Guys,
our win2k citrix metaframe xp fr3 server crashed last week, i had to restore registry from backup to get it working now i am facing a strange issue when users without admin privilages try to print or save anything their setup window is very big and don't have text over the button, all list boxes are empty, tabs are overlapping and very basic window , it fixes itself when they logoff and log back on, and after some time it happens again i have come across some scenarios where this issue definitely happens when someone access any website that has active x component & sends emails using outlook.nothing comes up in event log, userenv.log displays the following error when user without admin privilages logs on

USERENV(1068.de4) 14:20:37:525 GetUserGuid: Failed to get user guid with 1355.

Please help, Thanks in advance...

1 reply

by deepsand

This is a tech. problem, in search of a solution.

It properly belongs in "Technical Q&A," not in "Discussions." Please re-post there.

Not only will you be more likely to attract the attention of those seeking to provide answers, but you will also make it easier for those seeking discussions to find such.

Thank you.

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