Discussion Locked

printer

0 helpful
5 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
My printer is Epson Stylus 850.Everything works perfect with it , when I print docs online, (anything from the internet), but it gives me a blank page, when trying to print a document from Microsoft Works. The problem seems inexplicable, as it turned out lately, it used to be ok before. I removed some programs last week, but they had nothing to do either with the printer, or the Works.So...

5 replies

by opatzg9

So is it not printing from works or is there and additional page that's blank being passed through?

by ann777

Uninstall MS Works, reboot and then reinstall the software.

If the problem persists, then reinstall the printer drivers.

Which version of Windows are you using? And which version of IE?

by opatzg9

Okay for starters when my printer starts acting up I first erase all files in the c:\windows\temp directory. Then I erase *.tmp from windows or c:\ or anywhere else I have them. Next if that didn't fix the problem, erase the printer and reinstall the print drivers. You rejected a ? I left for you and I still want to know, is it merely kicking through an extra blank sheet or is it not printing anything from MSWorks?
Thank You.

This discussion is closed to new replies.