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Printer Icons disappear

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by auxperc

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I have a windows 98 machine in our office that has 2 network printers set up. The user is constantly having problems with the icons disappearing, which at this point can only be fixed by rebooting. Has anyone experienced this problem? Is it a printer driver issue or OS issue. I'd appreciate any feedback on resolving this issue

7 replies

by ann777

Is this Win98 computer running a Novell client? Control Panel --> Network and see which protocols are there. If Novell is there, that is your problem. Install or reinstall the latest version from http://support.novell.com
That should cure yourproblem.

by ann777

Go to the Downloads section and search for Netware Client for your Windows OS and download and upgrade Novell.

by pacalealaathotmail.c

let us play the if game

if the printer icon disapears from the desktop
it could be a problem with the w98 pc
(if you want you could install twaekUi and
repair the "icons")

if the printer icon looks like a "generic" icon
then your w98 pc might have a networking/connection/protocol/installation problem

if you will provide more info we will continue to play this game

haha

by dbesenho

we had this problems with win9x clients that connected to nt servers but also were running the novell client32. in the novell client32 settings were some settings in the dropdown list that could be adjusted to increase the timeout. what was happening in our scenario was the client wouldn't see activity after a time period, so it would drop the network connection. this wasn't a total cure -- some of it was win9x settings too. i dinked with the tcp settings in the registry (ck microsoft's site for details). while the problem mostly went away after doing this, we still had a few that would periodically drop out no matter what i tried. the other thing we did was change the "auto" setting on the nic to an exact speed. be careful with thatthough -- check what your switch supports -- they need to match. if you have any areas that are wired for say only 10mbps, and you set the nic for 100, it won't work. after playing with all that, we finally got it "acceptable" (except for the straggler -- still don't know what was up with those machines). make sure you have all the latest sp installed, and any hotfixes for winsock. hope that helps, and sorry this is so long!

by rg11

I have a network with nt 4.0 and a few of the dell machines with win98 the printer icons will disappear like there is no printer installed. Rebooting brings this back. I went to microsofts web site and did a windows update for all the latest fixes. This helped. Do you get spool32 error ever?

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