General discussion

Locked

Printer not collating reports

By michaelwright ·
I've have a HP Laserjet 4 and this problem only happens sporadically. I want to print multiple copies of a document and the collate box is checked. But when it prints, it prints the first page and then several copies of the second, third pages, etc.
I am running Windows XP and Word XP?

This conversation is currently closed to new comments.

3 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

by shasca In reply to Printer not collating rep ...

It's a print driver problem. You may have to try a driver other than the laserjet 4. Does HP have anything newer than what you currently have on their website?

Collapse -

by michaelwright In reply to Printer not collating rep ...

I drivers we are using are the newest drivers. If we use anything beside the HP Laserjet 4 drivers then the Word XP documents may have extra large amount of space between the words in some cases.
Having the spaces is a bigger problem than the sorting. Any more ideas would be greatly helpful.

Collapse -

by shasca In reply to Printer not collating rep ...

Only other problems we sometimes have with laserjet 4 is the need to do a firmware update to BIOS. Hp supplies the utility, and the updates on their website.

Back to Desktop Forum
3 total posts (Page 1 of 1)  

Related Discussions

Related Forums