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Printer problems DOS 6.1 network

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by njaneardude-30601088

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My wife works for a Doctor who has 4 PC's networked with I believe
Netware 4.1, they are running DOS 6.1 with a patients records
software. Well there is only one guy who knows anything about the
PC's and he's out of the country for the month. The problem is one
printer keeps printing the same stuff over and over, we have shut off
both printer and pc, same problem. Another office the printer just
suddenly quit, and yet another office the printer starting printing in
bold print. All same computers, all same dot matrix printers.
I want to help out, but to say the least I was never a DOS geek. Any
suggestions how I can troubleshoot this further?

TIA

Doc

3 replies

by jackofalltech

All three problems COULD be caused by bad/loose cables. Clear the Novell print queues and replace the cables. If that doesn' fix it, let us know and we'll try something else.

Ralph

BTW, what city is this Dr. in? Maybe one of us could do an on-site?

by njaneardude-30601088

Thanks Ralph,
I have no idea how to clear the print que, waaaay before my tiem. Probably easy I know. My wife said one of the printers finally started working (one that kept printing same stuff over and over again). I'll replace one of the printer cables and see what happens. I forgot to mention that the PC's actually have a LPT port dongle that the printer cable is connected to? That throws another wrench into the gears.

Oh, the good Doc pays another Doc for upkeep, nobody else. He blows out the cases once a month for a cool $750, I'm not kidding.

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