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printers won't print landscape

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by red dragoon

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This is actually a two-part question, but they may be related. This concerns two Windows 2000 computers. One is printing to a LJ 4000N, and the other, to a 4050. They just will not print in landscape mode. It doesn't matter where you change the settings, locally or on the print server. I have even tried changing the drivers from PCL 6 to 5e. Help!

5 replies

by mike @ motorola

I have had issues with HP PCL drivers with 4000, 5000, and 8000 series LaserJet printers. I have found that the Postscript drivers sometimes work better in these cases. You might try this. Otherwise I will need more information.

by maxwell edison

From the HP Support Site:

"HP Print Server Appliances - Unable to Print Landscape, Duplex, or Multiple Copies"

http://www.hp.com/cposupport/networking/support_doc/bpj07068.html

(REMOVE SPACES from the pasted URL.)

ISSUE: Unable to print landscape, duplex, or print multiple copies. Other print job settings may fail to print properly as well. Printing directly to the printer works. Usually this occurs when printing from Windows 2000.

SOLUTION: Delete the print driver from the computer and delete the port created for it. Install the print driver on the computer as a network printer and browse to the print queue on the Print Server Appliance.

Maxwell

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