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Printing reports with Remote desktop 2008

By jimbob1233 ·
We have been running the same ERP system for many years on NT4 terminal server with no issues.

We have been experiencing major issues with the nt4 server due to the 4GB ram limit. After checking with the Vendor of the ERP system we upgraded to Server 2008 R2 X64.

All aspects of the ERP system worked well except for the printing side of it.

THE ISSUE

The ERP system uses a reports generator (ReportsPro Professional 2.13 ) By datapro. In the past we have opened up every report select and saved the printer. This action allows the user to just select which report they want ant it automatically prints out to the selected/saved printer. What is happening now is the reports are only printing to the system's default printer E.g. if our A4 printer is selected the printouts go there even if it is ment to go to the Label printer.

I Have made sure the print drivers are the same and the vendor id palming the issue off.

Please help!

Thank you in advance

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