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Printscreen fails using Win Media Player

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by nick in austin

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No one seems to be able to answer this one:

Win XP (Home), 1.7 Ghz, 512 RAM, NVIDIA GEFORCE 4600 TI.

Fairly new machine. I just upgraded my driver to ver 30.82 from ver. 6.13. I noticed that if I hit printscreen while watching a streaming video, I get a black square where the player's screen is when I paste to paint shop pro (everything else pastes out perfectly).

So I used XP's restore settings feature which corrected the problem. Just to make sure, I upgraded the driver again with same result. I think I could reduce the video accelleration and this would work, but it would degrade performance (ie resolution). Any suggestions as to what else might be the problem here? I like this feature. I don't think NVidia takes technical questions.

5 replies

by timwalsh

You actually hit the nail right on the head. Turn off or reduce hardware acceleration. 99% chance that will solve your problem. Every site I looked at that dealt with video capture mentioned hardware acceleration as the likely culprit for this very problem.

by timwalsh

Yes, I saw that you already knew this. I am verifying that this IS the problem, and there there is nothing else that might be the problem (since I have the same "problem" on a completely different system, one can assume that it isn't related to anyspecific piece of hardware/software).

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