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Problem with connecting to LAN

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When I connect to a Broadband LAN using the docking station on my brand new SONY PCG R505JL laptop, I get an error saying that the Network cable is unplugged... HOWEVER .. when I use the network cable directly (without the docking station), thingsare perfectly fine . Anyone who can please help ?????

13 replies

by maelgwyn

Does the docking station have a driver that may need to be installed? Also, I would check for any discrepancies that could be in, say, the user manual, cause sometimes it does have an issue with the drivers.

Other than that, send it back, itll be under warranty|!

Mael

by ann777

Check and make sure that your computer is properly seated with the docking station and they try connecting via the base network adapter.

These ports are generally pass-through (there's no separate network card in the base), but sometimes the port itself is bad or the cables connecting from the base to the part are nicked or separated.

Try another base with the computer and if that helps, then it was the base. If it does not help, then replace the computer nic and if that fails too, then replace the systemboard.

by lmayeda

I believe there are 2 NICs involved, one for the docking station and the other w/n the laptop. They both need to be configured for internet connectionl.

by donmars

I have seen this many times where the docking stations would not mate properly and cause network connection problems. These were always with sony systems. Sometimes a different dock station will work (yes same model everthing) it seems like matchingdocking stations to the laptops work but it is a pain.

by ndnanos

I had the exact same problem with a Dell Vaio chassis. The media bay does not have a NIC. It uses the mini pci built into the laptop. If you undock it and delete the docked profile in hardware profiles, then redock it and try to re-establish a connection. It works about 50% of the time. As soon as you redock it it looses the connection. This is a physical short on the on the bay. When I replaced it with another bay, this fixed the problem.

by otl

I like answers 4 & 5, however did you check to see if stray packing material may be interferring with your PC to docking station connection ? The smallest piece of paper/plasic will cause a bad connection, thus no lan connection.

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