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Problem with Printing

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Does anyone have any idea why my HP Omnibook 6100 Laptop cannot print using Canon Laserjet 810? Need help, I've spend a lot of money on it.

5 replies

by bsmfinegan

First of all what operating system are you running on your laptop? Secondly, are you sure that you are using the correct driver for the printer? Are you trying to print to the printer locally or over the netowrk? Are there any error messages whenyou submit a print job to the printer? If running NT or 2000 are there any warnings in Event Viewer, ie, insuficient disk space or spooler errors? Possibly permission problems?

by thechas

As bsmfinegan stated, you havn't given us a lot of information to work with.

If this printer is connected to the parallel port, is the port set to the correct mode?
Most printers require ECP or EPP mode for the port.
You can check this in the BIOS setup, or from Device Manager.
In device manager, expand the ports branch and see what kind of port it describes for the printer port.

Also, for a parallel connection, do you have the proper printer cable?
An old printer cable won't work with new printers.
Likewise, many of the older printer switches will not work with new printers.

If you are using a USB connection, what OS are you using?
Windows 95 has limited USB support.
I would upgrade to W98 if you are using W95.

Do you have any "?" or "!" in Device Manager?
This could be part of the problem.

Can you print the test page from the printer properties dialog?
If so, the printer is installed correctly, and there is a problem with how your applications are set up to print.

Hope this helps, Chas

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