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Problems with Pentium 4 and MS Word 97?

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6 replies

by jen

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Has anyone experienced a problem with Pentium 4 and MS Word97?

We have just received PC's with a pentium 4 processors, and have started having crashes within Word 97. This seems to be affecting all of our PC's with the newer processor. We have reinstalled a few times, and checked out that we have the latest drivers, but still no luck.

The operating system is NT4, and we have Office97 SR2 installed.

Any help would be gratefully received.

thanks in advance

6 replies

by dklippert

I assume you have the latest SP version for NT., as well.

What kind of crashes? Any messages? What are you doing when the crash occurs?

by njbcomptech

There are more service packs past SR2 - there are 2A (which may be the 2) and 2B.

I am experiencing the same problem with new Pentium III and Word 97 and Windows 98 2nd Edition. Generally doing work, Outlook open, IE open and word - starts to hang - wait til clear - check System Resources and they are generally under 65%. Only safe way out is to close down word if you can and re-boot.

Know from experience if you can boot pc without the ToolBar becoming active helps a lot.

Trying toresolve this same issue.

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