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Random strings of 2's

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by bjlumpki

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I have a user who at random times, in random programs, will recieve a string of around 30 2's in his text fields as if the 2 key was stuck, except the key is not stuck and the string appears instantly, not one 2 at a time. It has occured in Word, Outlook, and Corel Paradox 7. The word file is located on a mapped network drive, Outlook uses our own SMTP server, and paradox hits an in house database. Because of this I think the problem might be network related. We run Novell Client32 on a Novell Netware network. I found nothing like this in any virus discriptions either. Anyone have any ideas?

10 replies

by johnm

The only thing that I have seen remotely like that was when we had programmable keyboards that could be programmed to play out a complete sequence when you hit one of the programmed keys. Since most users managed to program the keys by accident, and didn't know that they had done so nor had any idea how to use the feature, they would sometimes hit the key-sequence by accident again and get the whole programmed sequence. There was a special key sequence to remove all of these macro programs. Any possibility that your user has one of these keyboards and doesn't know it? There was a "program" key up in the scroll lock/ printscreen area.

by zlitocook

Simple stuff first, did you try another keyboard and check to see if they are not around any electrical interferance like a transformer? Check her network connection it could be going out or receiving things it should not. Check the keyboard connector, there are programs that will test key boards. Update your virus dat files and scan. Uninstall office and reinstall it. Copy the file to thier hard drive and see if it still happens.

by jimandkathy

The problem is most likly either a bad keyboard or motherboard. If a new keyboard does not stop the problem (or using this keyboard on another comupter does not cause the problem) than the motherboard is adding the extra 2s.

Since it only happens on the 2s I expect it to be the keyboard.

Jim

by bjlumpki

The keyboad is fine. I have tested it with different keyboards and the problem still continues.

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