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RAS 1500 cannot be authenticated

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by kenny.fok

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I am using 3Com RAS1500 for RAS service. I set the 3Com to point to NT for authentication. I did succeed before. However, I cant connect now as I found the dial-up stopped at "authenticating username and password.........." Then error 619 is displayed. Can anyone suggest?

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by chouf

According to Microsoft Q163111 article, your error code 619 means : 619 - The port is disconnected. I had to deal with that kind of issue in the past. What I usually try is, in the connection's properties' Security tab, choose "Allow unsecured password" - Make sure as well that the domain field is empty (if applicable). Remove any extra string you'd have added in your modem properties.

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