Discussion Locked

recognizing video card memory

0 helpful

7 replies

by jerryhill28 Oct 5, 2002 last reply Jan 3, 2003

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I am working on a friend's dell computer and i tried to install a game and error popped up saying need video card with memory of at least 16 mb.My friend ordered a video card from dell that has 64mb of memory.I installed the card and it works as faras color but computer still won't recognize the memory.What could be the problem?

7 replies

by kiwimagic Oct 5, 2002

Check to see if this display card requires a driver, or 'inf' file, to function correctly.

by jerryhill28 Jan 3, 2003

The question was auto-closed by TechRepublic

by thechas Oct 6, 2002

If the new card uses the same video chipset as the old card, and all you did was physically swap cards, the system does not know that the new card has more video RAM.

From device manager, remove the video card.
Re-boot, and Windows should find the card and search for the correct driver.

One other idea, in BIOS settings, make sure that the AGP apperature is set to at least 2* the memory on the card.
And, that any on-board video is disabled.

Chas