reconfiguring drive c

I checked the Symantec site and came up with this document:

http://tinyurl.com/8c1s

I just visited the link provided above and an idea came to me. Try this procedure:

1) Remove any Symantec software (Norton Utilities, etc.) installed on your system.

2) Install Norton Firewall, then reboot.

3) Reinstall the other Symantec programs previously removed, then reboot again.

4) Ensure you have all updates for Windows and Norton's installed

5) Run a full system virus scan.

6) Run NDD again.

I've run into situations similar to this but with other apps and sometimes it depends on what was installed previously how a new application behaves. Although I've never heard of this happening with Symantec products, some programs just don't "play well with others."

Hope this helps and good luck! I'd be interestd inyour final solution.

Regards,
Jesse