Desktop

Ask something
Discussion Locked

Recovering a Toshiba

0 helpful
5 replies

by vpierce

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I have a Toshiba Satellite 305cds that has crashed.

I ordered a new harddrive from a toshiba ASP.

I followed the directions that came with the Recovery CD/diskette but I can't get the recovery disk to recover the software. It just loops in the "erase harddrive" mode.

Does anyone have a resolution to this problem?

5 replies

by qballrail

My suggestion would be to obtain a DOS or Windows 98 boot disk and fdisk the drive, then format it. It is possible the drive has not been formatted properly at the factory so the recovery CD does not recognize it. Just a thought, however, it may be that the drive if larger than the original one may not be suitable for the recovery set.

Another option would be after downloading the appropriate device drivers from Toshiba's website http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_modItemList.jsp?ProductMenu_0=Portables&ProductMenu_1=Satellite&ProductMenu_2=1073769709&BV_SessionID=@@@@1145264725.1037856298@@@@&BV_EngineID=ccceadcgklidlelcgfkceghdgngdglk.0&moid=1073769709&smoid=true&ct=DL&ListType=Model&x=19&y=9 (eliminate any spaces) onto another PC where you can burn them onto CD or peer-to-peer the laptop later. Then install the OS of your choice using a retail version following fdisk and format with the boot disk, unless you chose to instal 2K or XP, in which case boot to CD and the setup program will format for you. Then install the appropriate device drivers where necessary. XP is pretty thorough about this so if you install that, you may not have to worry about the drivers.

If this does not work, I would strongly encourage you contacting the vendor for a return or exchange. The drive MIGHT be bad.

I know how frustrating it can be to purchase a new drive and have it do that to you. Good luck! :)

This discussion is closed to new replies.