Desktop

Ask something
Discussion Locked

reinstall err, 98 update, ill ops unstbl

0 helpful
10 replies

by casemaker

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Hi,
This is rather drawn out but I need to provide all history. I got a call from a client who said there pc was acting up and they had a lot of error messages. I looked at the pc running W98 no second edition with 192 MB RAM. There was all kinds of programs running along with a failed install of Catz. When I clicked on the c: drive the registration for this Catz program opened. They also wanted a second paralell port. I tried to install a pci card and went through all the BIOS settings and port settings but could not get it to work. I also stopped most of the running programs. Then they called and said they where getting more error messages than before. All that is mute now.
I could not figure out what was happening. I scanned for virus with updated definitions and found no virus. I ran FDISK and deleted the existing partition and created new partition, formated and reinstalled. The install goes fine.During setup Internet Explorer 4.0 and Outlook Express 4.72 are installed. When Idid the reinstall for the first time and tried to run updates it said all componnts could not be installed. I then reinstalled without Outlook Express and got some rundll32 error messages along with dw15 errors. I have a user set up and no matter which log on it does it. On one attempt to access IE it came up with a download box from yahoo.com with a file named yahoo to install. I reboot and it is gone. When I try to go to windows update through the start button it says page cannot be displayed. But if I open IE and go to update it will run. The problem is during update it has error message invalid instruction in module dxtrans.dll @ 015f: 35c53ad6 and will freeze. I am puzzled.
Point for whoever leads me to the solution.
Thanks

10 replies

by casemaker

When I previously tried to run windows update I got an error message about the invalid instructions it referenced a file @ 015f: 35c53ad6 I tried to run it again after a reboot and I got Explorer caused an invalid page fault in module kernel32.dll @015f: bff72171. This references the same first 4 areas. If this is memory I have already tried using some other pc100 memory in the pc and got the same messages.

by thechas

Start by manually downloading a few specific updates and installing them:

W98 First Edition service pack

Dial Up Networking 1.4

128 bit security encryption

I recommend NOT taking IE past version 5.5 SP2 for a W98 box.
You can get it from www.evolt.org if Microsoft won't let you download it.

You should now be able to run Windows Update from the Windows Update site at Microsoft.
(The Update button on W98 uses an old link)

Caution: Do NOT install DirectX 9 unless the driver fortheir video card supports it.

Chas

by casemaker

It also will let me surf the internet and check e-mails without any errors. In the past I was getting all sorts of errors when I accessed IE and OE

by curacao_dejavu

Hi.

1: Hate to tell you this but MS has just stopped support for win98, so my first suggestion is to install a newer os, w2k/xp. Of course you will have to check for hardware and software compatibillity.

2: The reason that you got the error message "not all components can be installed" is because you can not update all componnets at the same time.
for example IE has to be installed seperately from all other components, which means you will have to do the update +- 5 times to get all updates.
So start again with a clean install with fdisk,
make sure there are no unknown drivers , and error messages in the device manager.
and when you are ready to use windowsupdate ,read what must be installed seperate from other components. Startwith IE, then the other critical updates, and after all that install the users apps as the last item (since maybe one of them is casusing the problem.)
Do go 1 step at the time to be able to tell what causes the problem.

Leopold

by thechas

I get the same error when I attempt to download IE 5.5 from Microsoft.

While they have part of the download available, they do state on the IE page that ONLY IE 6 is available for download.

If you don't care to download the full 84MB from evolt, I suggest that you try the Mozilla browser
www.mozilla.org
It is only a 13MB download.

Another option, is to use Microsoft's Update Catalog
http://v4.windowsupdate.microsoft.com/catalog/en/

Select and download the updates, then install them manually.

I use this and save ALL updates so that I only need to download them once for all the PCs that I support.

Chas

by casemaker

Thanks, I had the client buy 98SE and everything is fine. I found your url to the update page useful. I had not seen that particular page onky the update page that the link on the start button brings you to.

This discussion is closed to new replies.