Remote Desktop Connection disconnecting - TechRepublic
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May 18, 2007 at 03:09 AM
marc

Remote Desktop Connection disconnecting

by marc . Updated 19 years, 2 months ago

I have approx 50 clients connecting to our W2003 Terminal Server via RDC but ONE site, with 3 users experience constant disconnections from the server, which only happens if the session is left idle for 10 minutes or more. We have put in 3 new win xp pro desktops, new netgear router, new switches, new cabling and use a Gateway and winproxy to monitor. We have pretty much narrowed it down to a problem with connectivity but now the challenge will be to get Telstra , the Australian Telco to do anything about it. Can anyone out there give some comment on knowledge or expereince of the above and what they had to do to resolve. BTW, we are about to do a trace route but we feel like it is the customers local exchange in South Australia that is the problem.

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