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Remote Desktop Connection droppped connections!

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5 replies

by blain.s.andrew 1 view

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Hello All,

I am running Windows Server 2003 and XP Professional for the client.

When I attempt to connect to the Windows 2003 Server with a client using the remote desktop connection it will stay on for about 30 secs ranging to about an hour (maybe longer). I have looked at the Terminal Services Configuration tool and it reads "Unlimited Connections", I have looked at licensing and it appears that I have enough, I have tried pinging constantly while connected to the server and it does not miss a single ping. It is a very sparatic issue and any input would help.

Thanks in advance!

5 replies

by ozzyjr

any IDS or regular firewall between the machines?
If so check the logs...

by blain.s.andrew

Thank you for replying ozzyjr :)

The Firewall/ICS service is disabled on the server, but not on the client. I will check the client; but what is wierd is that if it were the Firewall/ICS blocking it it wouldn't let me login remotely at all right?

by timbrewolf

You're right that generally Firewall services would not allow access as opposed to causing sporatic access issues.

It sounds like there is some sort of network congestion that's causing issues more than a configuration problem.

Can you try connecting to the server from another PC? Can you isolate these systems (if not already) to test the systems directly?

When you load up the terminal services manager as it connects, does it show the connection disconnect, or does the old session remain and re-establish when you reconnect, or does it create a new session?

I would also try turning all the options under "experience" down to just see if it's an issue related to the amount of bandwidth being sent. It's not a solution but it could help you troubleshoot by turning it all to 56k and turn off themes, backdrop, etc.

Hope that helps!

by wattkey

Mousetwitcher.com is a small utility that can trick the server into thinking there is a full-time connection and keep from dropping sessions.

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