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Remote Desktop Failure Win2k3

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Just yesterday I was suddenly unable to connect to my Win2k3 fileserver via RDC. When I open the RDC window, type in the name(or IP) of the server I want to connect to, and click connect nothing happens. No error message, no log on screen. The buttons grey out and then return to a clickable state. I read a whole bunch of forum posts of people with this same problem, most of them cite problems with display adapters and drivers. This is not my problem,
I can still remote in to other computers including the DC. If I logon locally to the computer in question there are no corresponding entries in the event log matching my RDC session attempt. I have checked my services and terminal services are all up and running.

I really don't know where to go from here. It used to work, and now it doesn't.

5 replies

by spitfire_sysop

Thanks for the suggestion. I am connecting locally on the LAN so the traffic never passes through the hardware firewall. I have windows firewall disabled because I use a 3rd party software firewall. The software doesn't block my Remote Access to the other server right next to it. I assume that means my ports are open. I can telnet in to the fileserver on the RDC port, a test that was suggested. Is there something I am overlooking?

by brenton keegan

Try restarting Terminal Services. I've had RDP services stop working on me before (usually after a reboot because of an update). Honestly restarting the service hasn't worked in my case and I've just had a reboot, but it's easier to restart a service than a reboot. So if that doesn't work, try a reboot. I know it's a server and you'll have to do it after hours, but that's a net admin's life.

by spitfire_sysop

Now I am scared. I came in today and it is working. I had tried to get in before leaving yesterday and it was still broken. I haven't changed anything. Now I don't know the cause or how to fix it. This is going to drive me crazy. I just hope it doesn't come back.

Thank you all for looking.

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