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reset fax line on linksys VOIP router ?

By a_do12 ·
how do I reset the fax line for linksys VOIP router?

I have the linksys router:
Cisco SPA2102 VoIP Router 2 FXS RJ-11 Phone Ports 2 RJ45 10/100 LAN Ports

I already unpluged and replug the phone line, Ethernet line from the router. The 2 VOIP phone lines lights don't turn on. The other lights for internet & power are turn on.

Does Linksys have setting in its software for resetting fax line ?

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Cisco Community Center

by CG IT In reply to reset fax line on linksys ...
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try cisco forum

by a_do12 In reply to Cisco Community Center

thanks for tip. I will register on cisco forum

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troubleshoot without success

by a_do12 In reply to reset fax line on linksys ...

I did further troubleshooting on this issue.

I re-enter the IP address into the fax setting.

I hook up analog phone to the fax line but I couldn't hear dial tone. I heard only static noise.



I called the fax line on regular phone but I heard only short high ptch sound of fax and it just ened. however when I called a different fax machine from outside the company, I heard long fax pitch sound for the fax.



Can someone help me ?

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