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Right click and pc reboots!

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9 replies

by idahoharley Nov 26, 2002 last reply Feb 25, 2003

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I am part of an IT dept. and I have a computer that reboots when the person right clicks. This is intermittant. Running Windows 2000 sp3, Compac Deskpro 550, Compaq mouse. Tried reloading the mouse driver and that didn't work.

9 replies

by ann777 Nov 27, 2002

Check your system bios for this computer. Make sure you have the most recent version for Win2000.

If that's okay, then I'd suggest moving the hdd to another Compaq Deskpro 550. See if the problem follows the software or if it stays with the hardware.

If it appears to be a hardware issue, then look at the systemboard and potentially replacing it. If the copmputer intermittantly reboots at any time (not only by right-clicking), then look at replacing the power supply.

If it appears to be a software issue, then look at either the drivers or at Windows issues with those drivers or a potential IRQ conflict between the mouse and some other device on the same interrupt.

by idahoharley Feb 25, 2003

The question was auto-closed by TechRepublic

by llifan Dec 1, 2002

Hi guy,

It seems the config in BIOS for Power Management is enabled,whose item in it may be called "Keyboard Power On",you may check it and disable it. Anyway, you may check your mother board,there is a keyborad power jumper, you may disable it.
Hope luck.