Discussion Locked

rpcrt4.dll error

0 helpful
2 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I have winME and ZoneAlarm firewall on my computer. I have problem with getting clip art into my word doc. When I clicked on the icon to get to ms clip art, I got a message read "Winword has caused an error in RPCRT4.DLL. Winword will now close." Please help. Thanks Simon.

2 replies

by angela.brown2

To resolve this issue, extract the Oleaut32.dll file and the Olepro32.dll file from your Windows installation CD-ROM. To do this, use the appropriate method for your operating system.

Microsoft Windows XP and Microsoft Windows 2000
Use the Windows System File Checker tool to detect and replace damaged or overwritten Windows system files. To do this, follow these steps:
Insert your Windows installation CD-ROM in your computer's CD-ROM drive or DVD-ROM drive, and then press and hold the SHIFT key as the CD-ROM loads, to turn off Autoplay.
Click Start, and then click Run.
In the Run dialog box, type SFC /scannow, and then click OK.

Windows Millennium Edition, Windows 98 Second Edition, Windows 98, and Windows 95

Click Start, and then click Run.
Type msconfig, and then press ENTER.
On the General tab, click Extract File.
In the Specify the system file you would like to restore box, type drive:\windows\path\file (where drive is the drive on which the Windows folder is installed, generally drive C, path is the location in the Windows folder is the destination of the file that you are extracting, and file is the file that you want to extract).
Click Start, click Browse, and then locate the Windows installation files. If you are using an original equipment manufacturer (OEM) version of Windows Millennium Edition, the installation files are on the hard disk at C:\Windows\Options\Install by default. If you are using a retail full version or upgrade version, you can also insert the Windows Millennium Edition installation CD-ROM into the CD-ROM drive or DVD-ROM drive, and then locate the installation files. The folder is named "Win9x". For example, if your CD-ROM or DVD-ROM drive is D:, the folder is named "D:\Win9x". For Windows 98, the folder is named D:\Win98.
Click OK, and then follow the instructions on the screen.

by svuthaty

Thank you for you answer. I bought my computer from Gateway a while ago and it came with restoration disks; thus, WinME is somewhere in one of the restoration disks. I could not find the file necessary to repair the damage. I hate to restore everything as I am in the middle of my research for my class. If you have suggestion, please let me know. Thank. Simon.

This discussion is closed to new replies.