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Saving Excel & Word files very slow

By jmar ·
Whenever a user tries to save an Excel 97 or Word 97 file onto the Netware 5.1 server it takes a painfully long time (approx. 1 min or more). But if he saves it locally to just his NT 4 workstation it is almost instantaneous. Opening files from thenetwork is quick. Running other programs and saving files in other programs to the network is normal as well. This seems to have started after Outlook 2000 and IE 5.5 was installed onto his workstation. Any suggestions as to what may be the cause?

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Saving Excel & Word files very slow

by Paul D. Masley In reply to Saving Excel & Word files ...

Check to make sure that your user does not have Outlook and IE opened at the same time. With these open Excel/Word may interpret that the files are to be saved to hmtl format, expecially if these options are marked in Outlook. Excell is more forgiving and should ask for the format unless it is running in the background. Also make sure that Word is optioned as a .doc save only file. This should speed up your saves.

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Saving Excel & Word files very slow

by jmar In reply to Saving Excel & Word files ...

Thanks for your ideas. But even on a clean boot and with no Outlook or IE open, Excel and Word still save files very slowly onto the network. And Word is optioned for .doc save.

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Saving Excel & Word files very slow

by jmar In reply to Saving Excel & Word files ...

Point value changed by question poster.

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Saving Excel & Word files very slow

by jmar In reply to Saving Excel & Word files ...

Point value changed by question poster.

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Saving Excel & Word files very slow

by micahsdad In reply to Saving Excel & Word files ...

Is this the only user with the problem?
What happens when someone else logs on to his PC?
What happens when he logs on to another PC that doesn't have the problem?
Have you applied O2K SR1?
Have you applied NT4.0 sp6a?
What happens when you disable the AntiVirus?
Have you checked out his patch cable, network card ?

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Saving Excel & Word files very slow

by jmar In reply to Saving Excel & Word files ...

This is not the only user with difficulties saving Word and Excel files to the network.
Same thing when someone else logs on or if he logs on to another PC.
O2K SR1 is applied as well as NT4.0 sp6a.
No antivirus program on workstation.
Patch cable and network card are good.
Thanks for your suggestions.

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Saving Excel & Word files very slow

by jmar In reply to Saving Excel & Word files ...

Point value changed by question poster.

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Saving Excel & Word files very slow

by poortinga In reply to Saving Excel & Word files ...

I had a problem with a user saving Word97 files to a NetWare server, also. What fixed the problem for me was installing the most recent Service Pack to the server. If you do not have the most recent Service Pack on the server, you may want to try that.

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Saving Excel & Word files very slow

by jmar In reply to Saving Excel & Word files ...

The latest service pack has been installed on the server. Thanks.

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Saving Excel & Word files very slow

by burtsa In reply to Saving Excel & Word files ...

you might check to see if you have the journal turned on in Outlook. That may cause a slow down in save office docs.

Shawn

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