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Scan documents to my new file server.

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9 replies

by wemanuelson

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I have a Win 2003 Server 64bit and it is a domain controller but also acts as my file server. I am trying to set up my network scanner to scan documents to a file on this file server. (The process works to another server WIN2K server). Any ideas on where I should look? I am thinking maybe there is something in my new 2003 server that is blocking this but I am not sure where to begin looking.

Any help is appreciated.

9 replies

by tonythetiger

scanning to a Windows share or to FTP (on the server that works)?

by thumbsup2

If the scanner programmable and is set up to scan to the other Win2K server, did you change settings at the scanner to the new location?

by wemanuelson

This is a new 2003 server I was wondering if something is blocking it, maybe a service or port that should be set.

by tonythetiger

Does the scanner have an account that it logs into when it saves to the share? Make sure the account name and password are entered correctly in the scanner.

Does that account have write permissions to the share?

Does the directory the share is pointing to have the correct NTFS permissions allowing the account to write to it?

by dumphrey

printer/scanner on our network. Its set up to scan to a users desktop. In several cases, I have had to replace the users credentials on the scanner with local machine admin credentials, so that when they scan to their workstation, its using local admin privs to drop the files. This is the result of their own credentials "failing" after months of successful use. Also, some printers, being *nix based, are sensitive to how a file/share is spelled. Our Bizhub wants all machine names in all caps, but the share name can be mixed case.

by thumbsup2

I had almost the exact same problem today. I had set up a new computer for the Boss. The scanner was set to scan to a share on the old computer and worked fine. Both the new computer and the old computer were now connected to the network. So, I changed the credentials and scan to folder in the scanner to point to the new computer. But, the scanner refused to see the new computer was even connected to the network until I rebooted the new computer AFTER I had changed the credentials in the scanner. Go figure! :(

By the way, what communication protocol are you using on the scanner?

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by wemanuelson

I was able to get the scanning to partially work. Locally I can scan I had to add guest to the permissions on the share folder. So I can scan from here. But I have 5 other IP scopes (Branches) that I still can not scan to. They are set up the same. I can scan to all the folders from my office which is in the XX.XXX.1.XX scope but can not scan to the same folder in the XX.XXX.2.XX IP scope.

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