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scandisk error message

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3 replies

by richieport

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My laptop's hard drive developed bad sectors and it excecutes scandisk. I get the error, "Scandisk encountered a data error reading the FAT on drive C. This error prevents Scan Disk from fixing this drive." From there it bypasses the scandisk and attempts to load it's OS, Microsoft Windows 98. It pauses for a while, goes to a blank screen and another error message appears, "cannot find file KRNL386.exe then shuts off automatically. How can I diagnose and repair if all programs need to be ran onwindows OS?

3 replies

by thechas

Sounds like your hard drive has / is failing.

I recommend that you get a 2.5" to 3.5" adapter kit and install the laptop drive as a slave in a desktop.

Recover any data files that can be accessed.

Get a new hard drive for the laptop.

Load Windows, and restore your data files.

Chas

by jmarchetto

If you don't have access to the equipment needed in the first answer, try to boot from a boot disk. Make sure the boot disk has scan disk on it first, so once you boot from the boot disk, you can run scan disk on the C drive. Check out www.bootdisk.com for many options.

If you hard drive is failing, you will still need to back-up ASAP!

Good Luck!

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